Pay My Bill
- Pay Electronically
Use a credit card or electronic check.
- Pay by Mail
Put your check in the envelope provided and drop it in the mail.
- Pay in Person
Stop by our Downtown or North Nashville office.
- Pay with Cash
Choose from over 20 area Tiger Market locations.
- Pay at an Authorized Payment Agency
These agencies are approved by NES to accept payments.
Bill Paying Services
Budget Billing
Take the surprise out of your monthly bill and pay the same amount each month.
Nashville Electric Automatic Transfer (NEAT)
Your bill is automatically deducted from your bank account each month.
Summary Billing
Keeping track of multiple accounts can be difficult. Handle them all with one easy payment.
Third Party Notification
Sometimes all you need is a simple reminder to pay your bill.
If You Don't Pay
Cut-off Notices
We don't like turning off anyone's service, but we will disconnect electricity for non-payment.
Reconnection of Service
You will be charged a reconnection fee to restore service.
Billing Period
Once service is established, you will be billed monthly. The billing period is no less than 28 days and no more than 34 days, unless there are unusual circumstances between two regularly scheduled meter readings. If we are unable to read your meter we may estimate your usage. The bill will clearly indicate that the amount is estimated.
Meter Accuracy
If you believe your meter isn't working properly it can be tested for accuracy. Call Customer Service at 615-736-6900. There is a $30 test charge unless the meter is found to be incorrect. Learn more: Read My Meter.