Power Outage Info

To report a power outage, call 615-234-0000.

• Outage Map
  Find the most up-to-date information about outages across NES' service area.
• Frequently Asked Questions
  Find the answers to your questions.
• Storm Safety
  Here's what you need to know to be prepared for any weather situation.
• Power Restoration Process
  Ever wonder how NES restores power? We follow a step-by-step process.
• Report a Street Light Problem
  Fill out our quick and easy online reporting form.
• Call Before You Dig
  Not knowing the location of underground utility lines can result in outages. Call 811.

Critical Referral

If you or a family member rely on an electrical life-sustaining medical device in your home, call us to make sure we're aware of it. That way we'll know there is someone in your household whose life may be in danger if power is not promptly restored. In some cases, severe storms can damage our electrical system so badly that it takes days to fix. If you depend on electricity, it's important to have an emergency back-up plan in place. For more information on critical referral, call 615-736-6900.