Apply for Service
To apply for service with NES, call Customer Relations at 615-736-6900 or visit our main office at 1214 Church Street. You'll need two forms of identification, such as a driver's license, social security card, passport or birth certificate.
Customers should come into our main office from Church Street, park in the Vistor's Parking lot located in front of and on the right side of the building, and enter the middle door labeled the Customer Lobby.
Getting Connected
There is a connection fee for all new accounts.
Power is On |
Power Is Off |
$15 |
$45 - same day |
$30 - future day |
Deposit Fee
New customers will need to pay a deposit (based on a projected two month bill) before service can be connected. In some cases, that fee can be waived:
- Satisfactory Credit - Proof of adequate financial information or satisfactory payment history from any utility for a minimum of one year.
- Irrevocable Letter of Credit
- Posted by any commercial customer
for a minimum of three years, a local bank
must execute this on the form.
- Indemnity Bond - Posted by any commercial customer for a minimum
of three years, the customer must execute
this item through an insurance company. The minimum Indemnity Bond is $1,000.
Commercial deposits will be held for a minimum of 36 months. Deposits are automatically applied to the account after satisfactory payment history is established or upon termination of service. Interest is paid on all deposits that are held for one year. These deposits accrue simple interest on the principal at a rate determined on the first working day of each year. The rate is equivalent to the one year Treasury Bill, minus 175 basis points, rounded off to the nearest half percent. That interest is then credited to the customer's account.
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