In case of an emergency or hazardous condition, such as a downed power line, call 911.
Power Outage - 615-234-0000 or log in to My Account
(Automated reporting line available 24 hours a day/7 days a week)
Customer Relations Call Center - 615-736-6900
(Monday-Friday 6 a.m. to 9 p.m., Saturday 7 a.m. to 5 p.m., Closed Sunday)
Tree Trimming Hotline - 615-695-7400
(Monday-Friday 7:30 a.m. to 3:30 p.m.)
We respond to customer emails within 2 to 3 business days. Submit your request through our online contact form.
Main Office - 1214 Church Street
Monday-Friday, 8 a.m. to 6 p.m.
NES, 1214 Church Street, Nashville TN 37246
(Monday-Friday, 8 a.m. to 5 p.m.)