Pay My Bill

• Pay Electronically

          Use a credit card or electronic check.

• Pay by Mail

          Put your check in the envelope provided and drop it in the mail.          

• Pay in Person

          Stop by our Downtown or North Nashville office.     

• Pay with Cash

          Choose from over 20 area Tiger Market locations and participating Dollar General

          stores.

• Pay at an Authorized Payment Agency

          These agencies are approved by NES to accept payments.          

Bill Paying Services

Budget Billing
Take the surprise out of your monthly bill and pay the same amount each month.

Nashville Electric Automatic Transfer (NEAT)
Your bill is automatically deducted from your bank account each month.

Summary Billing
Keeping track of multiple accounts can be difficult. Handle them all with one easy payment.

Third Party Notification
Sometimes all you need is a simple reminder to pay your bill.

If You Don't Pay

Cut-off Notices
We don't like turning off anyone's service, but we will disconnect your electricity if you don't pay overdue bills. 

Reconnection of Service

You will be charged a reconnection fee to restore service.

Billing Period

Once service is established, you will be billed monthly. The billing period is no less than 28 days and no more than 34 days, unless there are unusual circumstances between two regularly scheduled meter readings. If we are unable to read your meter we may estimate your usage. The bill will clearly indicate that the amount is estimated.

Meter Accuracy

If you believe your meter isn't working properly it can be tested for accuracy. Call Customer Service at 615-736-6900. There is a $30 test charge unless the meter is found to be incorrect.  Learn more: Read My Meter.