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Pay By Phone

Pay by phone using a credit/debit card (Visa, MasterCard, Discover & American Express) or electronic check. Available only for residential and small commercial customers (less than 15,000 kWh per month).

Call 1-866-585-2577 and follow the instructions.

Please be ready with your NES account number and your credit/debit card or bank account number. Note: A $3.95 fee for using this service will be charged to your bank, credit card or debit card account.

If your electricity has been disconnected for non-payment or if you have received a disconnect notice, call NES Customer Relations at 615-736-6900 after you receive your payment confirmation number.