Apply for Service

To apply for service, call Customer Relations at 615-736-6900 or visit our main office at 1214 Church Street (Monday-Friday, 8 a.m. to 6 p.m.)

You'll need two forms of identification, such as a driver's license, social security card, passport or birth certificate.

Customers should come into our main office from Church Street, park in front of or on the right side of the building, and enter the middle door labeled Customer Lobby.

Getting Connected

There is a connection fee for all new accounts.

Deposit Fee

New customers will need to pay a $180 deposit before service can be connected.  In some cases, that fee can be waived: 

• Letter of Credit
  A satisfactory letter of credit for the last 12 months of service from any gas or electric utility (no more than 2 disconnect notices, no more than one returned check, and no disconnects for non-payment).
• Credit Check
  An instant credit check with a credit bureau at no expense to the customer.