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Staying Safe During Outages

Keep emergency supplies on hand, including:

  • Batteries and flashlights
  • Portable radio
  • Battery-powered clock
  • Nonperishable food items and bottled water
  • Cell phone or single-line telephone  (cordless phones don’t work without electricity)

Other Important Tips:

  • Turn off appliances and electronics to protect them against power surges.
  • Keep your refrigerator and freezer doors closed to preserve food as long as possible. Food in the fridge will be safe if power is out less than four hours. A full freezer will hold food safely for 48 hours.
  • Never cook indoors with charcoal.
  • Use flashlights instead of candles to avoid fire hazards.
  • Stay away from downed or sagging power lines.
  • Consider staying at a hotel or with a relative during an extended outage.

Portable Generators

  • If you own a portable generator for emergency situations, it should be operated outside for proper ventilation to prevent carbon monoxide poisoning from the toxic engine exhaust. 
  • Never refuel your generator when it is running.  Let it cool down before refueling.
  • Do not store fuel in a garage, basement or inside your home, as vapors can be released that can cause illness and are a potential fire hazard.
  • Consider installing a Carbon Monoxide alarm inside your home.  If CO gas from the generator enters your home and poses a health risk, the alarm will sound to warn you.
  • Never hook up a generator directly to your home's electrical service or wiring.  This can cause backfeeding and poses a serious risk to NES lineworkers. 

Tree Debris Removal  

When tree debris is caused by a storm or emergency situation, NES does not remove it.  Our crews must work quickly to restore power to all customers.  Crews may need to cut broken and uprooted trees to make repairs to our lines, but it is the responsibility of the property owner to remove the tree debris.

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Winter Storms
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