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Ways to Pay

Don’t become a victim to utility payment scams.

NES employees always carry proper identification and never call or go door-to-door to request personal information such as bank account numbers. If you have doubts about the legitimacy of a request, contact NES at 736-6900.

Payment Options
Paper Bill
Online Bill
Payment Source
Fees*

NES E-bill

.
Bank Account
Free
One-Time Payment
.
Credit/Debit Card, Electronic Check
$2.25
Pay By Phone
.
Credit/Debit Card, Electronic Check
$2.25
Self Service Kiosk
.
Cash
$2.00
Authorized Payment Agent
.
Check, Cash, Money Order
$0.50
Pay By Mail
.
Check, Money Order
Free
Pay In Person 
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Check, Cash, Money Order
Free
Automatic Transfer (NEAT)
.
Bank Account
Free

*Fees are charged by the payment vendors.

Pay Online
Register for NES E-bill to pay online using your bank account.  Or, make a one-time payment with a credit/debit card.

Pay By Phone
Use a credit/debit card or electronic check to pay your bill by phone.

Pay at a Self Service Kiosk
Choose from over 40 area Mapco and Exxon locations.

Pay at an Authorized Payment Agency
Authorized Payment Agents are approved by NES to accept payments.

 

Pay by Mail
Send the payment stub at the bottom of your bill, along with a check or money order to Nashville Electric Service, 1214 Church Street, Nashville, TN 37246

     

Pay in Person
Our Main Office is located at 1214 Church Street (M-F from 8-6 p.m.). Enter from Church Street, park in front or on the right side of the building and come through the middle doors labeled Customer Lobby. If you use the night depository include a payment stub to ensure it is applied to the correct account.  NES Holiday Schedule

Bill Pay Programs

Balanced Billing - Your bill is based on a rolling average of your kilowatt-hour usage.

Nashville Electric Automatic Transfer (NEAT) - Sign up for monthly automatic deductions from your bank account.

Summary Billing - Keep track of multiple accounts with one easy payment.

Third Party Notification - Sometimes all you need is a simple reminder to pay.