Ways to Pay

Payment Options	Paper Bill	Online Bill	Payment Source	Fees*
NES E-bill	.		Bank Account	Free
One-Time Payment		.	Credit/Debit Card, Electronic Check	$3.95
Pay By Phone		.	Credit/Debit Card, Electronic Check	$3.95
Self Service Kiosk		.	Cash	$2.00
Authorized Payment Agent		.	Check, Cash, Money Order	$0.50
Pay By Mail		.	Check, Money Order	Free
Pay In Person		.	Check, Cash, Money Order	Free
Automatic Transfer (NEAT)		.	Bank Account	Free

*Fees are charged by the payment vendors.

Pay Online
Register for NES E-bill to pay online using your bank account.  Or, make a one-time payment with a credit/debit card.

Pay By Phone
Use a credit/debit card or electronic check to pay your bill by phone.

Pay at a Self Service Kiosk
Choose from over 40 area Mapco and Exxon locations.

Pay at an Authorized Payment Agency
Authorized Payment Agents are approved by NES to accept payments.

Pay by Mail
Send the payment stub at the bottom of your bill, along with a check or money order to Nashville Electric Service, 1214 Church Street, Nashville, TN 37246

Pay in Person
Our Main Office is located at 1214 Church Street (M-F from 8-6 p.m.). Enter from Church Street, park in front or on the right side of the building and come through the middle doors labeled Customer Lobby. If you use the night depository include a payment stub to ensure it is applied to the correct account.  NES Holiday Schedule

Bill Pay Programs 

• Balanced Billing
  Your bill is based on a rolling average of your kilowatt-hour usage.
• Nashville Electric Automatic Transfer (NEAT)
  Sign up for automatic monthly withdrawals from your bank account.
• Summary Billing
  Keep track of multiple accounts in one easy payment.
• Third Party Notification
  Sometimes all you need is a simple reminder to pay your bill.