Ways to Pay
Don’t become a victim to utility payment scams.
NES employees always carry proper identification and never call or go door-to-door to request personal information such as bank account numbers. If you have doubts about the legitimacy of a request, contact NES at 736-6900.
*Fees are charged by the payment vendors.
Register for NES E-bill to pay online using your bank account. Or, make a one-time payment with a credit/debit card.
Pay By Phone
Use a credit/debit card or electronic check to pay your bill by phone.
Pay at a Self Service Kiosk
Choose from over 40 area Mapco and Exxon locations.
Pay at an Authorized Payment Agency
Authorized Payment Agents are approved by NES to accept payments.
Pay by Mail
Send the payment stub at the bottom of your bill, along with a check or money order to Nashville Electric Service, 1214 Church Street, Nashville, TN 37246
Pay in Person
Our Main Office is located at 1214 Church Street (M-F from 8-6 p.m.). Enter from Church Street, park in front or on the right side of the building and come through the middle doors labeled Customer Lobby. If you use the night depository include a payment stub to ensure it is applied to the correct account. NES Holiday Schedule
Bill Pay Programs
Balanced Billing - Your bill is based on a rolling average of your kilowatt-hour usage.
Nashville Electric Automatic Transfer (NEAT) - Sign up for monthly automatic deductions from your bank account.
Summary Billing - Keep track of multiple accounts with one easy payment.
Third Party Notification - Sometimes all you need is a simple reminder to pay.