Start, Stop and Transfer Service
Welcome home. NES is ready to deliver power to your new account.
Billing & Payment
Avoid unpredictable bills with Balanced Billing or go paperless with NES E-bill.
Access My Account
Check your current balance, pay your bill or report an outage.
Report an Outage
Log in to your online profile or call 615-234-0000.
Understand My Bill
View the interactive bill for a general explanation of each section found on your monthly statement.
Manage My Energy
Analyze your bill to find out where your energy dollars are going and how you can save.
Ways to Save
Lower your energy usage by following these simple, money-saving tips.
Our mission is to provide safe, reliable electricity at an affordable price.
Reach a Customer Relations Advisor
- Call 615-736-6900 (M-F from 6 a.m. to 9 p.m. & Sat. from 7-5 p.m.)
- Send us an email
- Stop by our main office at 1214 Church Street (M-F from 8-6 p.m.)