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Energy Assistance

Payment Extension

If you are struggling to pay your NES bill, help is here. The last thing we want is for a customer to have their power disconnected. If you just need a little extra time to pay, call 615-736-6900, 24 hours a day, 7 days a week and follow the prompts to request a payment arrangement, or contact us.

Financial Assistance

There are times that a few more days won’t be enough. NES has teamed up with some of the area’s most respected nonprofit agencies to make millions of dollars in energy assistance available. Visit for links to NeedLink Nashville, Low-Income Home Energy Assistance (LIHEAP) agencies and more.

Home Uplift

NES believes that one of the best ways to help our customers is by helping them lower their energy costs.  That’s why w e have partnered with TVA to bring Home Uplift to our community. The Home Uplift program isn’t just about making home energy upgrades that will save money on their utility bill. It’s about creating changes that improve our residents’ quality of life.  Eligible homeowners will receive an average of $8,000 in  energy-saving upgrades such as insulation, duct sealing , low-flow shower heads and more.

If you own your home, review the criteria and complete the application for an evaluation of your home.


Exciting news! Single-family rental homes are now eligible to participate in Home Uplift. Both the renter and landlord must complete the application.