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Pay My Bill

  • Automatic Transfer (NEAT)
    Enroll in NEAT to have your payment automatically withdrawn from your bank account each month on the due date. This is separate from the AutoPay feature in E-bill. Complete this application to register.
  • NES E-Bill
    Receive your bill and pay online for free using your checking or savings account. Login to My Account to enroll. Set up AutoPay, text payments or sign up for text reminders to schedule a payment. Payments made after 1 p.m. CST will post the next business day.
  • One-time Payment
    Pay your bill with a card or checking account, no login required. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
  • Pay by Mail
    Pay your bill by check or money order. Please include the bill stub with your payment in the envelope provided. Mail to Nashville Electric Service, P O Box 305099, Nashville, TN 37230-5099.
  • Pay by Phone
    Pay your bill with a card or checking account. You will need your NES account number, or set up EZ-PAY’s Fast Track to save your account and payment information. The service provider charges a convenience fee of $2.25. Payments made after 1 p.m. CST will post the next business day.
  • Pay in Your Neighborhood
    You can pay your bill at Enbright Credit Union branch offices in Donelson at 2340 Jackson Downs Blvd. or in Hendersonville at 270 Indian Lake Blvd. Monday - Thursday from 7:30 a.m. - 4:30 p.m. and Friday from 7 a.m. - 5 p.m. For your convenience, you can also make payments at area Kroger and Walmart stores. You will need your NES account number. The service provider charges a convenience fee of $1.50-2.00. Payments made before 9 p.m. CST will post the next business day.
  • Pay in Person
    Pay your bill by cash, check or money order with a teller in the NES Customer Lobby, Monday through Friday, 8 a.m. to 6 p.m. *Please note: credit/debit cards are not accepted.
  • Pay with Apple Pay
    Pay your bill with Apple Pay®. Through KUBRA EZ-Pay you can use Visa, Mastercard or Discover cards stored in your Apple Wallet.

Bill Pay Programs

NES offers several programs to make it easy to manage your monthly bills. Choose what’s right for you.

Need Assistance?

There are a number of agencies who offer assistance with utility bills. Click here, or call 211 for more information.