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Pay My Bill

  • AutoPay
    AutoPay is now available whether or not you choose to enroll in e-bill! Login to My Account and click on the Enroll link under AutoPay and follow the prompts. Never worry about missing a due date again! (e-check only)   

  • NES E-Bill
    Enroll in paperless billing and pay your bill for free using your checking account or use a card for a small fee of $2.25. Login to My Account and click the Enroll link under Paperless Bill. Schedule payments to be withdrawn from your checking account on or before the due date or register for AutoPay – simple and convenient. Payments made after 5 p.m. Central will post the next business day.
  • One-time Payment
    Pay your bill with ApplePay, PayPal, Venmo, debit/credit card or checking account, no login required. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
  • Pay by Phone
    Call 615-736-6900 and follow the prompts, 24 hours a day, 7 days a week. Pay your bill with a card or checking account. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. Central post the next business day.
  • Self-Service Kiosk
    You can now pay your bill with cash, card or e-check 24x7 at one of our user-friendly payment kiosks, located outside our main office and Enbright Credit Union branch locations: 2340 Jackson Downs Blvd. in Donelson or in Hendersonville at 270 Indian Lake Blvd, or inside our customer lobby during normal business hours. The service provider charges a $2.25 convenience fee for e-check and card payments. Payments made after 5 p.m. will post the next business day.
  • Pay in Your Neighborhood
    You can pay your bill inside or in the drive-thru at Enbright Credit Union branch offices in Donelson at 2340 Jackson Downs Blvd. or in Hendersonville at 270 Indian Lake Blvd. Monday, Tuesday, Thursday and Friday from 7:30 a.m. to 4:30 p.m. Wednesday 8 a.m. to 4:30 p.m. Pay in cash, check or money order. Sorry, card payments are not accepted. For your convenience, you can also make payments at area Kroger and Walmart stores. You will need your NES account number. The service provider charges a convenience fee of $1.50 - $2.50. Payments made before 9 p.m. Central will post the next business day.
  • Automatic Transfer (NEAT)
    If you like the idea of automatic payments but you’d rather not manage it yourself, we can help with that. Enroll in NEAT to have your payment automatically withdrawn from your checking account each month on the due date. Complete this form and email it with a copy of a voided check to [email protected].
  • Pay in Person

      Our friendly tellers are available in the customer lobby Monday through Friday from 8 a.m. to 6 p.m. Pay in cash, check or money order. Sorry, card payments are not accepted.

  • Pay by Mail
    Please include the bill stub with your check or money order and mail in the envelope provided. Send payments to Nashville Electric Service, P O Box 305099, Nashville, TN 37230-5099.

Bill Pay Programs

NES offers several programs to make it easy to manage your monthly bills. Choose what’s right for you.

Need Assistance?

There are a number of agencies who offer assistance with utility bills. Click here, or call 211 for more information.