Updates to the vegetation management procedures have been updated to increase resiliency for the community after Winter Storm Fern. 

Customers that rely on electricity for life-sustaining medical equipment have a new, streamlined process to sign up for Critical Referral. 

Spring storm season is here for the Tennessee Valley. As we improve our processes, we wanted to provide some reminders on how to prepare at home. 

The Outage Map now includes a layer showing neighborhood outlines for easier viewing. As always, you can easily report an outage directly on the map. 

Your bill may increase during prolonged winter weather, even when you don't make any changes. You can learn more and see all of the payment options available to you in one place. 

Find out how you compare to your neighbors and gain more insight into exactly where your energy is used in your home.